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The Digital Future Of The Telephone Network
A Study of Evolving Technology

By Lee Goeller

Originally published by Probe Research Inc. 1979. Reprinted by permission

Chapter 4
The Development Of Switching

Methods of Classification

There are as many ways of classifying switching systems as there are people writing on the subject. Sometimes one breaks things down by the type of switching matrix: space division, frequency division or time division; sometimes by control: direct control, register/sender control, marker control, computer control. Sometimes the analysis is based on function: PBX, Local CO, tandem, toll. Yet another approach uses terms such as large-motion switches, small motion switches, electronic switches. There are many ways to talk about switching systems, all of them more or less esoteric.

Large Motion Switches

As a sometime historian of technology, I like the historical approach. Automatic switching was invented by Almon Strowger, a Kansas City undertaker, and his patent, issued in 1891, led to Step-by-Step (SXS) switching which is still the most used form of automatic switching in the world. A basic Strowger SXS switch connects one input to 100 outputs. Groups of 10 or 20 of these switches can be arranged in stages to serve anywhere from 40 or 50 lines to more than 10,000. Indeed, SXS is still the only form of switching that can, in principle, go to any size you want, without limit. All you need is the floor space and a cracker jack maintenance force.

An individual SXS switch moves up to one of ten levels, and then across ten terminals on the selected level. This "large motion" requires complicated arrangements of ratchets and electromagnets; further, each switch has mounted on its frame six or more relays that control its operation under orders from the station user placing the call.

The station user actually controls each switch in turn, translating his requirements into machine language with the familiar rotary dial. Each switch accepts one digit to eliminate 9/10 of the possible remaining parties who could be selected. The last switch accepts the two last digits, and selects one party out of a final group of 100. In large dial-tandem tie-line networks used by American industry today, desk to desk dialing on a country-wide basis for systems containing 30,000 or more telephones is not uncommon. Such systems are more economical than CCSA,* but, for various reasons, they are being tariffed out of existence.

[*Footnote: Common Control Switching Arrangement, a means of tie-line switching using telco central office equipment.]

Register/Translator/Sender

Following SXS, the Panel system came along. Again, large motion switches were used, but here a register/translator/sender arrangement was interposed between the caller and switch control. The user would dial into the register. The register would present the dialed number to the translator which would give the sender the proper digits to control the switches to reach the called party. The flexibility of the translator and the opportunity to use non-decimal numbering plans both within individual switching systems and in selecting routes to distant offices made the Panel system the wonder of the 1920s. Panel switches, which are almost all gone by now, were a marvel to watch. Arranged in blocks of 60, each switch could take one input and connect it to one of 500 outputs. The Panel system was designed for large metropolitan areas where local calls might have to be completed to any one of half a million or more telephones.

The register/translator/sender unit was readily adapted to SXS, and the "director" got its start in London. Director Step is still used to a considerable extent, but like all large-motion switching, you'll have to look quickly if you want to see it in action. In passing, it should be noted that another system, called "Rotary," is also in fairly wide use in Europe and South America. Begun by AT&T prior to the first World War, it was taken over by ITT when the Panel system looked more promising for American metropolitan markets.

Crossbar and Marker

Crossbar systems came next. In a crossbar system, the caller still dialed into a register, but the system would now take a look at the number and set up the entire path from line to line or line to trunk in one fell swoop. In all the previous systems, the sender would transmit signals via the path ultimately to be used by speech to work each switch in turn. Only when the called terminal was reached would the user (and the system) know if the called line was busy. With Crossbar, on intra-switch calls, the system would look first at the called terminal and, if it turned out to be free, the connection would be made. If the line was busy, a connection would be made to busy tone. On calls via trunks, a sender would still be used. However, the system would select an appropriate outgoing trunk and attach the sender as soon as the destination was known. The sender would pass on to the next switch only the digits needed to complete the call.

Crossbar control systems were called "markers," and they were interesting machines. They would take the dialed number from the register, get a translation from a translator, and find a path through the crossbar switches. They would then set up, check and turn over to the customer the complete connection. Up to 12 markers were used in No. 5 Crossbar offices, serving up to 30,000 lines. Keeping the markers from fighting with each other over which call was to be served and which switch-frame was to be controlled at any instant required ingenuity that is hard to appreciate until one tries to perform the same operation.

The principal advantage of Crossbar was much better reliability since the systems had some built-in maintenance facilities and, being made up of small-motion switches, required less mechanical attention. Further, Crossbar, with its much greater translation capability, was able to separate the entire directory number from the position on the switch to which the line attached. In SXS, Panel and Rotary, some or all of the dialed digits specified a specific terminal on the switch itself, and that terminal and its number were inseparable. With Crossbar, a translator could, for example, at one time, relate 3197 in the 543 office to the line terminating on frame 63, switch level 8, and switch position 14* and, at another time, associate the same 3197 with another terminal address. This flexibility greatly improved service by permitting better use of equipment and equalization of traffic loads on different parts of the switch.

[*Footnote: The terms actually used were frame,  horizontal group, vertical group and vertical file.]

No. 1 Crossbar was first installed in 1938. Designed as a direct replacement for Panel in large metropolitan areas, it achieved considerable success. However, after the war, No. 5 Crossbar, intended originally for suburban areas, developed into a system of such power and flexibility that it took over all local switching applications except those in very small towns. The first No. 5 was cut over in 1948, and, by the early 1970s, Crossbar served some 25 million lines and finally passed SXS in the Bell System as the dominant CO switching vehicle.

The Panel tandem switches came into use in 1936, and Crossbar tandem was put into service starting in 1942. The former resembled closely part of the originating Panel CO, and the latter, a segment of No. 1 Crossbar. Both were local switches, and both operated on a two-wire metallic basis to interconnect local Class 5 offices (which weren't called Class 5 offices at the time) and concentrate traffic to and from the toll network.

Toll Switching

The toll network was completely manual during most of this interval. Operators were necessary to make out toll tickets for charging, in addition to their main function of setting up the connection. Operator toll dialing appears to have begun about 1938, and by 1947 the first transcontinental operator dialing, from New York to San Francisco, was in operation. Much of this early toll dialing used SXS switches. It wasn't until 1943 that No. 4 Crossbar, the first automatic switching system used by the Bell System specifically to switch toll calls on a four-wire basis, was put into service.

Note that almost all switching, prior to No. 4 Crossbar, was done on a 2-wire basis, and even after No. 4, it continued that way. By the mid 1960s, only 73 No. 4 Crossbar systems had been installed. The number tripled in the next decade, reflecting the great increase in long distance traffic. The point in all this is that the ratio of toll to local calls is steadily increasing along with the absolute number of calls, but it is only in the last few years that the full impact has begun to be met by 4-wire switches in the toll network.

Before automatic toll switching, without the assistance of the operator, could come about, Automatic Message Accounting (AMA) had to be developed. AMA was first installed in Media, Pa., in 1948, in connection with the first No. 5 Crossbar office. No. 5 Crossbar was the first commercial automatic system to identify the calling line as a function of its operation—and identification of the calling party is basic to AMA for obvious reasons. The combination of No. 5 Crossbar equipped with AMA, and No. 4 Crossbar for toll switching, makes Direct Distance Dialing, starting at Englewood, NJ, in 1951, look inevitable to those with 20-20 hindsight. The magnitude of the achievement tends to be lost today when we fail to remember that in the early 1950s, computers were novelties and the transistor was just starting to be applied on a commercial basis. The whole operation was done with relays and other electromechanical gadgets, and done very well indeed. It is also of passing interest to note that transistors were first used in the telephone system in 1952 in a translator developed for No. 4 Crossbar.

Computer Control

All of the crossbar systems used marker control, common equipment concentrating all the complex functions required for handling calls. It was short step, at least in principle, to the electronic common control of the ESS systems. Bell of Canada, after being split off from the AT&T family, developed electronic control for Crossbar with their SP-1 switches. Bell Labs, however, developed a whole new family of systems using the ferreed switch, and later the remreed switch—miniature sealed-contact reed relays—for the switching matrix in addition to the electronic common control.

Reed relays have much in common with their predecessors. They can pass DC signals, voice signals, and power ringing and coin control voltages in the 100-volt region. They permit direct access to customer lines for testing with meters and other standard equipment. They are somewhat smaller than crossbar switches, but they can do pretty much the same job. Considering ringing, coin control and test access, all of which are virtually impossible through inexpensive electronic components, they have much to recommend them. In any event, the evolutionary step here concerns the control, not the switching matrix that is controlled.

Computer control, usually referred to as Stored Program Control since the computer operates on a program stored in its memory, is a vast step forward. Its advantages include the ability to modify the system by making program rather than hardware changes, and by offering flexibility that comes from the ease with which symbols rather than hardware can be manipulated. Translation, both for relating a directory number to a position on the switch and also for selecting the appropriate route to the next switch in a tandem or toll connection, is done more easily with a computer than almost anything else. Similarly, certain features such as hunting (completing to the secretary's phone when the boss's line is busy) are also easily accomplished by lists in memory, and new features can be offered with little complication or incremental cost. Many of these features (customer controlled conferencing, call waiting, etc.) were possible in older systems, but added considerable cost in terms of hardware. Features such as call forwarding depended on computer control to be practical at all.

Note that Stored Program Control is not particularly economical in its own right. Indeed, the early versions of No. 1 ESS were reported to be appreciably more expensive than No. 5 Crossbar, particularly in offices serving fewer than 20,000 lines. What has made No. 1 ESS, in particular, cost effective appears to be evolutionary progress in control devices (replacing discrete components with MSI), and in switching elements (replacing ferreeds with the smaller remreeds in arrangements that increase the amount of work that can be done in the factory rather than by installers in the field). Further, the phasing out of No. 5 Crossbar production has doubtless increased its per-line cost, again making No. 1 ESS (and other reed-switch ESS systems) appear to be more cost effective. In any event, it seems to be device improvements of the last ten years, powered by the computer and calculator business, that have led the ESS towards cost-effectiveness, and not stored program control.* It seems quite likely that, even with some other system organization, LSI alone would make possible less expensive switching systems.

[*Footnote: There have, of course, been evolutionary improvements in the actual programs, too.]

PCM Digital Switching

The latest stage in switching evolution appears to be digital switching using the same PCM techniques that have been applied to T-carrier in the transmission field. PCM switching can use stored program control very effectively, but it can go one step beyond and meet transmission facilities directly without elaborate interfaces. That is, T-carrier trunks can meet a PCM digital switch directly without signaling sets or even channel banks. The digital signal, already coded in a form that permits digital handling, can then be switched as easily as data can be moved from one register to another in a computer.

Digital switching can be accomplished in a number of ways, but two ways, used in combination, appear to be most in favor at the moment. Time-slot interchangers (TSI) are used to alter the time-slots in which particular coded conversations will be found, and logic gates arranged between time-slot interchangers in space-division arrays steer bits from an incoming TSI to an outgoing TSI.

A time-slot interchanger is actually a random access memory (RAM) into which incoming digital signals can be placed in a fixed order and then read out in random order (or vice versa). That is, in each interval, one signal will be stored and, in another segment of that interval, another signal will be read out. One doesn't store all incoming signals and then go around and read them out; the outgoings have to keep up with the incomings so that each time a new sample from a given conversation comes around, it finds a place ready for it.

Actually, five or more T lines, for a total of 120 or more channels, will be multiplexed together before reaching the incoming TSI. This makes the TSI the equivalent of a 120 x 120 (or, if it is fast enough, a 120 x a larger number) space division switch. Stacks of incoming TSIs are provided to build the system up to size. On the far side of the switching matrix, outgoing TSIs are provided. These accept digital signals in random order, and read them out in cyclic order, just the reverse of the incoming TSIs.

To get from one TSI to another, one or more stages of logic gates are used. In a time slot selected for reading out of the Incoming TSI and reading into the Outgoing TSI, a gate or set of gates from one TSI to the other is activated just long enough to effect the transfer. Note that the path from an incoming TSI to an outgoing TSI can be used for a different conversation during each time slot. Thus the amount of hardware needed is very small compared to a space division matrix NOT operating in a time division multiplex mode.

As another point of interest, it can be shown that, as the number of time slots between the incoming and outgoing TSIs is increased over the number of incoming and outgoing time slots to the T-lines, the probability of blocking through the matrix is reduced and falls to zero when the "between" time slots approach twice the number of "external" time slots. This is in direct analogy with a Clos (non-blocking) network in pure space division terms.

Although a non-blocking matrix is a luxury in a Class 5 switch, it is highly desirable in a Toll switch where most circuits are in use, during the busy hours, 75% or more of the time. A truly non-blocking matrix is also useful when dealing with traffic that has very long holding times, or with channels that are left up permanently. For instance, much time-sharing computer traffic has holding time averages on the order of 20 minutes, as compared with 5 minutes for voice. Thus a mixture of time-sharing and voice traffic will be bi-modal and will make application of standard statistical theories difficult. Without blocking to consider, no traffic theory at all need be applied to the switching matrix.

With channels left up permanently, the problem is a little different. These channels may well be private lines, either fixed or switched at the business customer's location. With T-carrier to concentrate the trunks to the customer, either to his digital PBX or, via standard T-carrier channel banks to an analog PBX, it makes sense to use the full number of channels, whether they are for PBX trunks proper, private lines, or some combination of both. However, once it is encoded, an individual circuit never appears again all by itself. Thus a permanent channel would either have to pass through the digital switch to its next segment, or never enter the switched digital plant at all.

In the first instance, the digital CO switch would have to act as a patch panel or a substitute for the MDF, the cross-connect frame normally used between customer lines and the switches. In the second, two different sets of facilities might have to be used, one homing directly into the digital switch, and the other terminating on a distributing frame to permit jumpering to bypass the switch. This would be just one more instance of facilities trying to pretend that they are not what they really are: a fixed data connection would almost certainly run via modems over analog wire-pairs, while a switched voice connection could be digitized to run through T-carrier. Using the digital CO switch as an electronic MDF, (with complete internal record keeping in the system memory) strikes me as being the more desirable approach.

In any event, when line A is connected to trunk B through a digital matrix, two separate connections are actually required: The incoming side of line A must be connected to the outgoing side of trunk B, and the incoming side of trunk B must be connected to the outgoing side of line A. Whether handled as two separate connections or just one is a designer's option. However, in a Class 5 office, where perhaps half the connections are one-way only (to a call progress tone, for instance, or to a DTMF digit receiver after dial tone is removed), there would appear to be some advantage to two separate one-way connections.

The actual connection from input to output goes on continuously and repetitively, 8000 times a second for each active connection. By time-sharing many of the components, a surprisingly small number are needed; those that are present are quite small physically. Thus the size dreams of early electronic switch designers are beginning to come within reach. It just took two or three generations of device and system development to get to the point where the obvious potential of electronics in switching systems could actually be realized.

An electronic switching matrix that operates at the speed of its control has several advantages. It can do simple things such as establish a connection in the control computer's "real time" frame, keeping the computer in much closer touch with reality. But the path need not be closed for a steady connection. It is possible to "pulse" the path so that call progress tones which are similar (as, for instance, busy tone and reorder or all-trunks-busy tone) can come from the same source and have their interruption rate (60 interruptions per minute for busy, and 120 ons and offs per minute for reorder) provided by the matrix opening and closing the path.

Another advantage of an electronic matrix in which paths can be established and released at computer speeds comes from traffic theory. There is a wealth of literature on "rearrangable matrices" which show that, if matrix blocking occurs, it is often possible to rearrange the way the existing matrix paths are established to keep not only the existing paths but to make room for a new path. Thus, with the same amount of hardware, the ability to rearrange the matrix configuration "on the fly" can increase its traffic handling capacity. With reed switches or older hardware, this is hard to implement; with electronic switching, it is possible although challengingly difficult.

There are, of course, electronic space division matrices for which this advantage also holds. However, analog systems using solid state crosspoints tend to have fairly high resistance to signal flow in the speech path, tend to be easily unbalanced with respect to ground and, thus, vulnerable to noise pick-up, and tend to be sensitive to other noise problems. Thus digital switching seems to be indicated to get the most out of the rearrangable potential.

The main advantage of PCM as a variant of digital switching, however, is obviously its ability to meet T-carrier transmission facilities directly, reducing by at least an order of magnitude the number of actual input points to the switch, and eliminating external channel banks (which would normally convert digital information multiplexed in the time domain to analog information in space-separated physical channels), and signaling sets. Further, by NOT having each channel available for patching, a potential disadvantage, the switch itself can be arranged to carry out the patching and record-keeping function to once again come out on the advantage side of the ledger.

Summary

The great bulk of central office switching machines are at the local CO or Class 5 level. Only since World War II have automatic switching systems taken over in the toll area. Because most customer loops and most manual switchboards operate as 2-wire devices, Class 5 switches are almost universally 2-wire, and a relatively large number of tandem and toll switches follow suit. The techniques for minimizing echoes at 2-wire toll switches, although costly and difficult to administer, have been carried to such a high point that 2-wire toll switching seems to have hung on longer than necessary just to exercise the personnel skills involved. Only in the last 15 years or so have 4-wire No. 4 Crossbar systems gone in with anything like the frequency that might have been expected. But now, with the coming of No. 4 ESS, which is not only 4-wire but fully T-compatible, the Crossbar systems have come to the end of the line. No. 4 ESS is clearly a desirable and useful addition to the ranks of switching machines, and the rapid pace with which it is being installed can only be beneficial in both the short and long term.

This situation is ironic, however, because No. 4 ESS, as a digital, T-compatible switch, will interface long-haul intercity trunks that will remain analog for many years to come. The irony is compounded at the Class 5 level where exchange trunks, mostly T-carrier, will interface for years with the analog Nos. 1, 2 and 3 ESS. Add to all this the problem of interfacing 4-wire digital trunks with 2-wire analog customer loops, and the true problem begins to emerge. To appreciate it, the look at an idealized digital system outlined in the next section should be helpful.

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Copyright 2005 Lee Goeller. All Rights Reserved.